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Ghostly Bear Games, LLC Privacy Policy

Last Updated: July 23, 2019

 

Ghostly Bear Games develops video games and supporting services to provide entertainment to its customers. In the operation of these games and services we will at times interact with customers’ personal data. This policy establishes how we will handle this data, whom it may be shared with, and how customers can address any issues with how we are handling their data.

 

By providing us with your personal data while accessing our games and services, you consent to the processing of your data as described in this privacy policy. 

 

Personal Data We Collect

User Submitted Data

While interacting with our games and services, we may collect personal information through web forms or game options such as names, email addresses, or other information you choose to provide us. We store this data either on our US servers or with a partner who provides us the specific service.

 

If we partner with another party to provide specific services (such as an email newsletter), your data will be shared with that service. When you sign up for these services, we will share only the minimum amount of information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

 

Automated Data Collection

Log Data

When you use our games and services, the applications and servers will collect operationally necessary data such as your IP address, time of request, application data (such as browser type) and what is being requested. This data collection is used to ensure the proper operation of the services we provide, to troubleshoot issues, and to prevent abuse of these services.

 

Usage Information

We collect information about how our games and services are used. This would include data such as features accessed, content you have engaged with, and frequency of use. Additionally this might include data about the device, operating system, or other specifiers provided by the device or your settings. 

 

Games Statistics

In the operation of our games, we will periodically collect data relevant to improving our games, services, and providing customers features (such as leaderboards).  This data is used purely to improve our games and to provide users requested game features.

 

Data Sharing and Disclosure

We may share your personal data and other information with certain third parties in the following circumstances:

 

Service Providers 

To assist us in developing games that players want to engage with, we will review and choose third parties to help us with software and services that will accelerate our ability to complete our products. These services will provide things such as game services, server infrastructure, mailing lists, communication tools, and marketing services.

Current Providers

 

Legal Requirements

If required to do so by law, regulations, or a company belief that the action will protect our users, Ghostly Bear Games will provide data (including personal data) to the appropriate authorities. 

 

Business Transfers

If we are involved with a merger, acquisition, or similar change in control, your personal data may be transferred to the receiving organization. You will be notified via email ( if available ) 30 days prior to the change of control, providing you the opportunity to opt out if you desire.

Access and Control of Your Data

 

You may opt out of future contacts from us at any time. You can do so by contacting us via the email address privacy@ghostlybeargames.com or opting out via the given game or service options. Additionally, use this address if you would like to:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

 

If operationally possible, we will address concerns sent to this email within 30 days of contact.


 

Your Rights Under Our Privacy Policy

 

Data Controller

Ghostly Bear Games, LLC (privacy@ghostlybeargames.com)

 

Making Privacy Related Requests

Contact us via privacy@ghostlybeargames.com or send us physical mail to:

 

Ghostly Bear Games, LLC

11901 Santa Monica Blvd 

Suite 684

Los Angeles,  CA 90025

 

and we will perform a best effort to resolve the request within 30 days of contact.

 

The Right to be Informed

You may contact us at any time to verify the collection and use of your personal data.  (see: Making Privacy Related Requests)

The Right of Access

You may request a copy of any personal data we have collected in the operation of our business dealings. (see: Making Privacy Related Requests)

The Right to Rectification

If you have identified inaccuracies in the data we have collected, you can make a request to rectify the issue. (see: Making Privacy Related Requests)

The Right to Erasure

You may request the removal of your personal data, where operationally possible we will remove all personal data we control. This may result in the inability to use our games and services. (see: Making Privacy Related Requests)

The Right to Restrict Processing

You may request restricting the processing of your personal data. This may result in the inability to use our games and services. (see: Making Privacy Related Requests)

The Right to Data Portability

You may request a copy of any personal data provided to Ghostly Bear Games, as long as it is within the existing data retention window. (see: Making Privacy Related Requests)

The Right to Object

You have the right to object to your data being used for direct marketing. (see: Making Privacy Related Requests)

Cross-border and Third Party Transfers

Ghostly Bear Games hosts its services in the United States. By using our services you authorize Ghostly Bear Games, LLC to transfer, store, and use your information in the United States and other locations we may operate services. Where your data is disclosed to third party services, it is subject to at least the same level of data protection as set out in our policy.

Rights in Relation to Automated Decision Making and Profiling.

We do not perform automated decision making or profiling of user data at this time. We do work with third parties (see “Service Providers” above) that may. Please refer to their privacy policies as appropriate.

 

Data Retention

Ghostly Bear Games retains operationally required data for the lifetime of your account. This could include things such as username, password, sales history, and data required for the operation of Ghostly Bear Games, LLC’s business. Where possible, Ghostly Bear Games, LLC will delete or render personal data anonymized or pseudoanonymized within 30 days of the data’s last business use.

 

Changes

In order to protect our customers and business, Ghostly Bear Games, LLC reserves the right to change this policy at any time. When we do, this page will be updated.

Children

Ghostly Bear Games, LLC does not knowingly collect personal data from children under 13 years of age. Providing information to us means you are representing that you are at least 13 years of age. If it is discovered that an individual under the age of 13 has been collected, Ghostly Bear Games, LLC will take the action of removing the personal data from our systems.

 

As a verifiable parent or guardian, you may request deletion of your child's data by sending us an email at privacy@ghostlybeargames.com.

 

External Services and Links

Ghostly Bear Games, LLC websites and services may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Cookies

We use "cookies" on our websites. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors. This allows us to maintain logins across sessions, and understand how out sites and services are being used. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

Some of our business partners may use cookies on our site (for example, google analytics). However, we have no access to or control over these cookies.

 

Security

Ghostly Bear Games, LLC takes all reasonable steps, administrative and technical, to protect the personal data of our users from loss, unauthorized access, and misuse. This is a best effort but can not guarantee complete data security.

 

Only employees with a business purpose or functional need to access the information while performing a specific job (for example, customer service) are granted access to personally identifiable information. We take all reasonable measures to secure and audit the processes, servers, and computers used to access personally identifiable data.

 

Publicly Posted Information

This privacy policy does not apply to any information posted in public areas of our websites or services. This includes comments in public forums, blogs, or reviews. These areas can be accessed by third party sites and you should refer to their privacy policies in needed.